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Showing posts with the label Consumer Alerts

EVs and the Coming Oil Glut?

The other day I read this article . The author, Ross Tessien seems to have created something of a stir.  His basic premise is that the demand for EVs has already quietly started a rapid journey to 100% adoption by 2026, we have not correctly interpreted the signs yet, and all of this will amount to a historically significant oil glut as early as 2023 (when everyone realizes oil is being massively overproduced). Here's a great, very friendly video explanation by the guys from "Now You Know". Be forewarned that all of their content seems to be heavily Tesla-centered and slightly fanatical, so they are likely to be more bullish on this hypothesis. Despite the fact that I more-or-less believe that this is the ultimate outcome, I think there are some factors that Tessien has not considered: "Gas Grab" - A subset of people who just want cheap transportation will be happy to buy and own their gas-powered cars when gas prices drop, causing a hesitation in ...

Windows 10 and hardware incompatibility

A few months ago, I replaced my laptop and my desktop.  The move was motivated by a need to reinstall the OS (Windows 8) due to slowness and broken system components.  My desktop was particularly nasty - the Windows update mechanism broke, causing it to take 3 hours to boot up.  I spent the 2 months leading up deftly avoiding reboots, lest I lose a half-day of productivity.  Reinstalling the OS is somewhat traumatic, as I have lots of configuration to do, so I decided that I might as well update my hardware as well.  I also decided 2 other things: Try to switch away from Windows dependency as much as possible. For things that require Windows, try Windows 10, since it will eventually be the only Windows choice anyway . Linux On both my laptop and desktop, I am running Ubuntu 14.04 LTS - and I have to say, I am doing remarkably well.  To my amazement, I can still do all of my mixing in Reaper, on Wine .   The MOTU 896 FW interface is another stor...

1&1.com Fail

Today we have a consumer alert for 1&1.com - domain registrar and site host. Lots of people complain about their service, and now I know why. A domain of mine expired on 11/30/2013. Okay, my bad. HOLY COW! Within 5 business days, it was cancelled and sent to auction, my 1&1.com account was deleted, and the issue was sent to their collections agency - all without a single attempt to notify me via phone, e-mail, or letter. Called and paid the collections agency plus an extra $12 fee. Collections agency said they would notify 1&1 immediately. Days later, no status update from 1&1. Called billing department, the person who answered had no idea what was going on and said I just have to keep waiting. My site has been down for 13 days now and I have no estimate as to when this is going to get fixed. The first thing I will do if I ever get my domain back is transfer it to Godaddy . Thanks 1&1! And I used to complain because Godaddy sends out a half-dozen e-mail...

People of the world beware: An assault on our privacy is coming, of unimaginable proportions.

Yes, that's kind of hyperbolic, but it's really the only way to get the point across.  Your personal data and information is quickly becoming digital - and almost everything digital is accessible online.  Here are a few small examples of the things that you probably don't think about being accessed by someone you haven't authorized, and how it could impact your life: A GPS track of everywhere you have been in the last year, from your phone or your car A list of the radio stations or music you listen to every day Pictures/video of you taken as you sit in front of your computer There is no denying that we are heading toward a completely on-line existence.  Progress has spoken - social networking has propelled much more than photos of you and your friends to be put online.  Devices like exercise bracelets, music sharing websites that advertise what you listened to, refrigerators that track what you've eaten, cars that log your speed and driving habits, and SO MUC...

Windows 8 audio clicks and glitches narrowed down to Malwarebytes

Ever since I got my Windows 8 PC, I have been having serious problems with audio.  Basically all sound playback on my system experiences a brief  but frequent click, skip, glitch, stutter, whatever you prefer.  I can reproduce the issue on any sound card or firewire sound interface (devices tested include the onboard Conexant SmartAudio HD, my external Phonic Helix 12, and my Edirol FA-101).  All of them seem to have audio clicks, with the firewire interfaces' clicks seeming more harsh for whatever reason.

Comcast to the rescue (too bad there was nothing wrong)

Comcast keeps calling me and leaving messages (I don't answer) saying that my modem "is not capable of receiving the full range of their speeds".  This has been going on for months.  I upgraded to a Motorola SB6121, a DOCSIS 3.0 modem, about 6 months ago.  Everything has been working fine, speeds are around 30 Mb/s download.  So I finally decided to call Comcast and... pretty much just see what they had to say.  I figured at best I could get them to stop calling me. After almost 3 minutes of menu surfing, I finally was on my way to speak to a human.  The person I talked to verified my identity and had a look at my account.  She asked me if I had 2 modems.  (Wondering why this matters): "I only have one connected..."  Apparently the reason why she asked is that the other modem was shown as a Comcast rental.  I have ALWAYS owned all of my modems.  She put me through to the "Internet department" (haha) and I spoke to someone else, wh...

AT&T Throttling Their Top 5% Unlimited Data Users

You may or may not be aware of it, but there have been reports that AT&T is throttling their "Unlimited Data" customers , essentially making a limit of a supposedly "unlimited data plan". This has been a long time coming.  Last year, AT&T and Verizon Wireless began forcing new users into tiered (limited) data plans , with a certain amount of data allowed per month.  The typical allotments are 500MB, 2GB, 5GB, 10GB, etc.   The price of the plan rises with the amount allowed.  Meanwhile, old users are supposedly "grandfathered" into the unlimited data they signed up for.  Apparently, AT&T has decided that there needs to be a certain amount of pressure to steer people in the direction of tiered data plans.  I haven't heard of anyone having this experience with Verizon Wireless. As a side note, I find it interesting that people use that much data on their phones.  As an example, I consider myself to be a smartphone power user, and my cell d...

Why Reward /Offer Cards Suck

Ok, here's another scam to watch out for. "Reward" debit cards. These are becoming all the rage. If you haven't seen one yet, rest assured you will. They may eventually replace all offer checks sent to you by companies (things like rebates, rewards, gifts, etc.) Popular amounts are $25 - $100. They are basically debit cards with a fixed limit for the amount the company is giving you. If you have used one, here's a familiar scenario. Joe has a $50 debit card he got from a cell phone rebate. He used it to buy dinner last night, and has $35.42 left on it. Today Joe finishes pumping his gas. The total comes up to $38.42. Joe inserts / hands the clerk his offer debit card and attempts to pay. Uh oh, transaction denied . No big deal, Joe can use it to buy something cheaper. Except, HOW MANY THINGS CAN YOU BUY WITH A DEBIT CARD UNDER $35.00? Here's the short list of reasons why these cards suck: Transactions for more than the balance of the card are den...

Cheap All-In-One Printers: Don't Believe the Hype

The other day I saw an ad from Staples, touting their line of HP All-In-One printers, designed to rival small color laser printers in terms of price and printing quality. The basic message was, "Don't buy a laser printer- buy an Officejet. It's cheaper per page, and lower electricity cost, than laser!". They also had a deal where you could get a $50 discount for bringing in your old printer for recycling (certain printers). Since I am the manager of several bands, and part of that role is advertising, I realized that we have a need for a good quality color printer. I had a hulking office laser printer that recently died, so I decided to load it into the car and see if there was a deal for me at Staples. I arrived and had a look at these printers- such as the HP Officejet 6500 Wireless All-in-One Printer, Eco Easy Edition , the HP Officejet J4680 All-in-One Printer , HP Officejet Pro 8500 All-in-One Printer , and a few others. I will say that prices were very lo...

Got a Samsung SCH-i760? Don't use an external antenna!

If you have a Samsung smartphone, such as the SCH-i730 or SCH-i760, you may or may not be aware that there is an external antenna jack on the back of this phone (you have to pop off a small round cap to see it). It is possible to use this jack to plug in an external cell phone antenna - an incredibly convenient option for road warriors who can't afford to drop calls when traveling through spotty areas, etc. However, I have this cautionary tale to share with you. This is the 3rd time I have had my cell phone replaced because the internal antenna performance degrade to almost nothing. It started with my Samsung SCH-i730, and then when I upgraded to the SCH-i760, it happened twice. I have decided that the issue is likely one of the following: 1. Samsung makes a flaky and weak connector, which breaks the internal antenna connection when used (doesn't really make sense, as the external antenna still works) 2. I have been unlucky enough to get 3 defective phones (yeah, right.) 3....

Why iTunes Sucks: Reason #22

Alternative posting title - iTunes and Audible.com: Sucking in Harmony This is in reference to of a (very dated) Mac Observer posting 21 Reasons Why iTunes Sucks . iTunes is continuing a long standing tradition of sucking! As I mentioned in a previous posting, I have had dealings with audible.com . I gave my wife a gift certificate for audible.com, proud of myself for my having a gift that pleased to her affinity for books on CD. However, what I didn't realize was that I was really giving her a gift of PAIN. We figured (naively) that this day and age, it would be a fairly common, and therefore simple(!) process - choose an audio book on audible.com, and burn it to CD, so she could enjoy the book in her car. Seems like a reasonable request, based on the following assumptions: Most people use audio books during their commute. Most cars, last I checked, come "standardly" equipped with CD players, unless you get some kind of "option" I haven't checked on ...

Want to cancel your Audible.com membership? You'll have to call them

It all started when I got my wife a gift certificate to audible.com for Christmas. So I'm not really sure how it happened, but at some point in the last few months, I ended up with a premium audible listener membership, billed at a rate of $23 a month. I suppose it's possible that I did an impulse purchase, but that's neither here nor there in this discussion. I finally got logged in to the point where I could edit my account details (long story, but basically I had to clear my cookies due to the fact that it kept dumping me right back to the step of "confirming a purchase" I had apparently started - months later). In the account details control panel: There didn't appear to be any way to cancel my membership. There didn't appear to be any way to remove my credit card information from my account. After I pretty much resolved and mentally prepared for the fact this was going to involve a phone call (which to me instantly involves long hold times with bad...

Rant on G-mail's Supposed "Send Mail As" Feature

Gmail: In development for over 4.109578 years (and counting) Despite my having sworn off third-party e-mail providers, I broke down and moved my e-mail account to Gmail recently. I was under the impression I could make the transition without anyone noticing that I was even using Gmail. I set up my personal address to forward to my Gmail account, and then set up the Gmail "Send Mail As" feature to send mail from my personal address. As many users have found out, this is not as seamless as Google makes it out to be. This has been bothering me as well. Gmail doesn't change the sender address, only the reply-to address. Apparently this is because mail coming from a Gmail server (and thus being different from the sender domain) has a tendency to trip spam filters. I did find this note at the bottom of the Gmail instructions: " Note: when you're sending with a different 'From:' address, your Gmail address will still be included in your email header's ...

My Godaddy Hosting Cancellation Survey

When I cancelled my Godaddy Virtual Server, they asked me to fill out a cancellation survey. Here's what I wrote: 1. I had my virtual server with godaddy for several years. The whole time, the machine suffered from lag. This was evident as a delay when serving web pages, using Plesk to administer the machine, and severe (at times up to 20 seconds) latency when typing over SSH. I opened a ticket about this and was told it must be my connection. Apparently it wasn't, as the new service I am using doesn't have this problem. 2. SMTP - The godaddy mail relays are constantly DNS blacklisted because many of the servers are being used to send spam. I opened a ticket about this and no one got back to me. Can't really blame them. 3. While Plesk made administration easy, it was extremely slow and prevented me from being able to install other programs or keep the machine up to date with package tools, such as yum. 4. There is no OS upgrade path without having to reprovision t...